Frequently Asked Questions

Everything about ordering, delivery and returns at Aamaaz.

Do you offer Cash on Delivery?

Yes — every Aamaaz order is Cash on Delivery across Pakistan. You pay in cash only when your order arrives at your doorstep.

How long does delivery take?

Orders are delivered within 2–4 working days anywhere in Pakistan. You will receive tracking updates by WhatsApp or SMS.

What is your return policy?

We offer easy 7-day returns. If a product is unused and in its original packaging, message us on WhatsApp and we will arrange a pickup and full refund or exchange.

Is shipping free?

Yes — shipping is 100% FREE on all orders across Pakistan. There is no minimum spend or order criteria.

How can I track my order?

Use the Track Order page with your order ID (sent after confirmation), or message us on WhatsApp for an instant status update.

Are Aamaaz products authentic and quality-checked?

Yes. Every product is tested by our Karachi team for weeks before it is listed. If we would not use it daily ourselves, we do not sell it.

Still have a question? Ask us on WhatsApp — we reply within minutes.