Terms of Service

Effective Date: September 2026 | Last updated: September 2026

Welcome to Aamaaz. By accessing our website (https://aamaaz.store) or placing an order, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before completing any transaction.

1. Orders & Cash on Delivery (COD)

• All orders placed through our website are delivered via Cash on Delivery (COD) across Pakistan.
• Placing an order constitutes an offer to purchase. An order is deemed confirmed once verified by phone call, SMS, or WhatsApp by our customer support team.
• We reserve the right to cancel or hold any order with incomplete contact information, invalid phone numbers, or unverified delivery addresses.
• Refusing parcels at the doorstep without a valid reason damages courier operations. Repeated unaccepted COD orders may result in restriction of COD privileges for that address.

2. Pricing & Currency

• All product prices displayed on the website are in Pakistani Rupees (PKR).
• Prices include applicable sales taxes. Delivery charges (if applicable) are explicitly itemized before you confirm your order.
• In the event of an inadvertent typographical error in price, Aamaaz reserves the right to cancel the order prior to dispatch and notify you.

3. Delivery & Shipping Terms

Orders are delivered nationwide within 2–4 working days. Shipping is completely 100% FREE on all orders across Pakistan with no minimum spend or order criteria. Please review our full Shipping Policy for detailed timelines.

4. Returns, Replacements & Refunds

We stand behind the quality of every product we curate. If you are not completely satisfied, you may request an exchange or full refund within 7 days of delivery under our Return & Refund Policy.

5. Product Accuracy & Photography

We make every effort to display the colors, textures, and specifications of our products accurately. Slight variations in finish or hand-crafted dimensions may naturally occur and represent the unique character of premium everyday essentials.

6. Intellectual Property

All content on this website, including logos, typography, product descriptions, photography, software, and design assets, is the intellectual property of Aamaaz and protected by copyright and intellectual property laws. Unauthorized reproduction is strictly prohibited.

7. Contact & Support

For inquiries or legal concerns regarding these Terms, contact us directly via WhatsApp at +92 322 9824939 or email info@aamaaz.store.